Yes, AI is exciting. And yes, it’s driving HUGE changes in both our capability and behaviour. But it’s also driving us to place a much higher value on humanity and trust.
Automated search results, AI-generated content, unreliable hallucinations. Our audiences are searching for real engagement with real people. So that’s exactly what we should be prioritising.
Here at Energy, we’ve been saying it for years. Your audience should always come first. They’re the human beings who’ll actually buy from you. So why wouldn’t you focus on them?
Audience-led marketing is a future-proof, algorithm-proof approach, and one that realistically, every brand should be using. So it’s great to see this finally reflected across our industry.